Terms & Conditions, Store Questions & Privacy
About Us English Rose Memorials are completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us using the details on the contact page.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and select the item you wish to pay a deposit on. Enter the required information into the order form on that page and then press the Continue button. You will then be asked for a the payment details that we need to be able to complete the downpayment or order.
We Accept Credit Card Payment
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery
...
Tax Charges
For orders made from the UK 15% VAT is included in the prices shown on the site.
Credit Card Security
We use PayPal to manage our payments, and therefore you can act in complete confidence that your details are secure.
Guarantee
We guarantee your satisfaction.
Reaching Us
If you need to reach us, please use the details here on the contact page.
Privacy Policy
English Rose Memorials do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies maybe used on this shopping site to keep track of your order before payment. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
